FAQs and Covid-19 safety

What is International Beatleweek?

International Beatleweek is a 7-day music festival dedicated to The Beatles. This festival takes place in various locations throughout Liverpool, mainly the city centre where all venues are accessible on foot or a short taxi journey if you prefer. For those venues which are not accessible on foot, Cavern City Tours will provide modes of transport for our package customers. Please see a detailed map of Liverpool and International Beatleweek venues for more information

**Please note: any changes to our event  caused by coronavirus restrictions will be updated here and communicated to customers via email.**

FAQs

Do I have to buy a package?

No, you don’t have to buy a package. However, due to limited availability, some events may only be available as part of a package.

If you are interested in booking individual tickets for events please visit our events page for a full listing.

 

What’s the difference between your packages?

We have created various package options so you can choose the one that suits you best. Packages range from 2 to 5 days with or without accommodation.

More information about our partner hotels can be found here. However, if you have found your own accommodation we offer ‘Just Tickets’ packages or if you prefer you can purchase tickets for events individually.

What is included in the packages will vary depending on what days you would like to stay. Please see our package section for more information on what’s included.

How do I get my tickets and wristbands?

Tickets and wristbands are not posted out to you.

If you have purchased a package then you will need to collect your package contents (wristband(s) / ticket(s) etc.) from the Beatleweek Welcome Desk located at the Adelphi Hotel – Ranelagh Place, Liverpool L3 5UL

Details about how, when and where to collect your package will be emailed to you in a ‘welcome letter’ a few weeks before the festival. Your welcome pack will also include any coronavirus safety operational procedures that you can expect when attending the festival.

If you have purchased a ticket for an event (not as part of a package) then you will receive an E-Ticket available to download after purchase. This E-Ticket will also be emailed to you as well.

Please contact us here if you have any questions about collecting your package contents.

What is a “Single Room Supplement”?

Our hotel package prices are based on double occupancy.

If you are travelling on your own and would like to stay in a hotel then a single room charge is added for each night you are staying in the hotel. This charge can vary depending on which hotel you choose to stay in. Please note that Grand Central Unite (student accommodation) does not charge a single room supplement, as every room is a single room. Please see our booking terms and conditions for more information.

What is Grand Central Unite?

Grand Central Unite is student accommodation located 5 minutes walk from the Adelphi Hotel. As it is primarily used as student accommodation, crockery, utensils and towels are not provided. Latest check-out for this location this year is Wednesday 1st September 2021 at 10am.

Is breakfast included in my package?

Accommodation packages at The Adelphi, Hard Days Night Hotel, The Liner Hotel, The Marriott and Jurys Inn include breakfast.

Grand Central Unite does not include breakfast, but does provide a shared kitchen area for a self-catering option.

When does my balance need to be paid by?

Hotel Packages must be paid in full by 1st July . If you’ve booked before July and not paid in full by the 1st your booking will incur a £20.00 administrative fee per person.

Hotel packages booked after 1st July  must be paid for in full at the time of booking.

Tickets for individual events and ‘Just Tickets’ packages need to be paid for in full at the time of booking.

How can I book tickets for just the Cavern Club?

You can purchase advance General Admission to the Cavern Club from the Events page on our website. Advance General Admission is available Wednesday – Tuesday during the festival.

If booking a package please note that general admission on various days is included in your package. Please check your package details to see which days are included.

The Cavern Pub is always free to enter. Subject to availability.

How are tickets allocated?

All tickets are allocated on a first come, first served basis. The earlier you book, the better tickets you will receive.

Will your events be accessible to wheelchair users?

All hotels, The Cavern Club,  The Shankly Hotel and Alma De Cuba are accessible to wheelchairs. Please speak with a member of staff when you arrive and someone will be able to help you.

Also, please let us know when booking if you need wheelchair access. Special requests can be added during the online booking process or feel free to contact us direct by email, phone or post.

Unfortunately, the Cavern Pub is not wheelchair accessible.

When booking please indicate if you do have a disability we should be aware of so we can make your visit as easy as possible.

What’s your age policy for International Beatleweek?

Children under the age of 18 are allowed into the Cavern Club and the Cavern Pub until 8pm. There are no age restrictions for events in other venues.

Who do I need to contact if I want to sell merchandise at the Convention?

Please email Phil Winstanley who is dealing with this year’s dealer requests- phil@thecavernliverpool.com

How do I play International Beatleweek?

Please fill out an application form in the ‘Play the Festival’ section of our website. Successful applicants will be informed in January/February 2021

Can I take a Beatles tour of Liverpool whilst I am visiting?

Yes, of course!

If you are interested in visiting Beatles sights in Liverpool we strongly recommend taking the Magical Mystery Tour. This tour starts at the Albert Dock and includes a visit to Strawberry Field, Penny Lane, the Beatles childhood homes, schools, colleges and more! An official Liverpool Beatles guide always operates the Magical Mystery Tour so you can be sure to receive a professional and entertaining tour. Please see our website for more information.

If you are interested in visiting inside John Lennon and Paul McCartney’s childhood homes you need to book directly with the National Trust and you can find out more here. We strongly advise you book tours well in advance to avoid disappointment.

We also recommend a visit to The Beatles Story and Strawberry Field if you have time while visiting.

Is admission to the Cavern Club included with the Magical Mystery Tour ticket during the festival?

No, it is the one week in the year when Cavern entrance isn’t included in our Magical Mystery Tour ticket.

Where can I find out more information about travelling to Liverpool?

If this is your first time coming to Liverpool and you are wondering what’s the best way to travel here, please see Visit Liverpool for more information.

Visit Liverpool is a valuable resource for out of town visitors and we strongly recommend you have a look at their website for more information about Liverpool to get the most out of your stay.

If travelling from London the best way to get to Liverpool is by train. Trains depart regularly from London Euston Station to Liverpool Lime St. The train journey is about 2 hours long and the best train fares are sold about 12 weeks in advance. Visit www.thetrainline.com for more information on discounted advance fares.

 

Any other enquiries please feel free to contact us here.

 

COVID-19 SAFETY GUIDANCE

At this time, we all need to do our best to keep everyone as safe as possible. Despite many restrictions being lifted in the UK, we’d like to remind our customers of some best practices to maintain while you’re attending the festival. You’ll find most of our venues are not overcrowded, enabling you to give each other some space at events should you wish.

  • We encourage all ticket holders to take a lateral flow or PCR test before attending the festival, however this is not mandatory at this stage.
  • Hand wash or sanitise hands regularly. Hand sanitiser will be available at all Festival venues.
  • Give each other space and distance when you can.
  • Mask wearing is not currently mandatory in the UK, but you may wish to wear one at certain times when you’re in public indoor areas such as queuing for the bar for example. We politely ask you to wear a mask when collecting your tickets and wristbands from our help desk and shop (located at The Adelphi Hotel).
  • Our customer-facing Cavern City Tours staff will be wearing masks while on duty in our Cavern venues and at the help desk and shop (located in the Adelphi Hotel).
  • Please nominate one designated person from your group to collect tickets/wristbands from our Help Desk.
  • Where possible please apply your own festival wristbands to help us minimise staff and customer contact.
  • Ensure you follow any safety signs and procedures that are present around the festival venues.
  • Pay with cashless systems (card/contactless payments) where you can.

You can find covid-19 safety advice from the UK Government website